Terms & Conditions

1. Acceptance of Terms

By accessing and using Skedy's booking and calendar management service, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Skedy provides a platform for booking and calendar management services, including:

  • Online booking and appointment scheduling
  • Calendar management and availability tracking
  • WhatsApp messaging integration for customer communication
  • AI-powered chatbot support
  • Multi-user and team management features
  • Dynamic pricing and quote generation

3. User Accounts and Registration

3.1 Account Creation

To use certain features of our service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Business Accounts

Business users may create accounts for their organizations and manage multiple users. The business account owner is responsible for all activities conducted under their business account.

4. Acceptable Use Policy

You agree not to use the service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the service
  • Use the service for spam or unsolicited communications
  • Impersonate another person or entity

5. WhatsApp Integration

5.1 WhatsApp Business API

Our service integrates with WhatsApp Business API to provide messaging capabilities. By using this feature, you agree to comply with WhatsApp's Business Policy and our messaging guidelines.

5.2 Message Consent

Users must explicitly opt-in to receive WhatsApp messages. You may opt-out at any time by contacting us or using the opt-out mechanism provided in our messages.

5.3 Message Content

You are responsible for the content of messages sent through our WhatsApp integration. Messages must comply with WhatsApp's content policies and applicable laws.

6. Booking and Payment Terms

6.1 Booking Process

Bookings made through our platform are subject to the terms and conditions set by the service provider. We facilitate the booking process but are not responsible for the actual service delivery.

6.2 Payment Processing

Payments are processed through secure third-party payment processors. We do not store your payment information and are not responsible for payment processing errors.

6.3 Cancellation and Refunds

Cancellation and refund policies are determined by individual service providers. Please review the provider's terms before making a booking.

7. Intellectual Property

The service and its original content, features, and functionality are owned by Skedy and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices regarding the collection and use of your information.

9. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or technical issues.

10. Limitation of Liability

To the maximum extent permitted by law, Skedy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

11. Indemnification

You agree to defend, indemnify, and hold harmless Skedy and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the service.

12. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for any reason, including breach of these terms. Upon termination, your right to use the service will cease immediately.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Skedy operates, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on this page and updating the "Last Updated" date.

15. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

info@skedy.com

16. Severability

If any provision of these terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

Last Updated: December 20, 2024